
HMRC ENQUIRY SUPPORT
Why Enquiry Support is Critical
If HMRC opens an enquiry into IR35, VAT, CIS, or payroll, your agency, or one of your contractors, could face significant back-taxes, penalties, and reputational harm. Many agencies scramble for evidence under time pressure. You need a partner who speaks both finance and recruitment.
APPROACH
1
Pre-Enquiry Preparedness
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We conduct “mock audits” to ensure your records, IR35 determinations, and worker contracts are HMRC-ready.
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We store digital snapshots of your SDS files, KIDs, timesheets, and payroll run records.
2
HMRC Liaison & Representation
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If HMRC visits or requests documentation, we coordinate with them handling all communications, meeting requests, and follow-ups.
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We present irrefutable evidence of your status determinations, payroll calculations, and statutory deductions.
3
Data Collation & Analysis
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We gather relevant timesheets, contracts, payroll reports, and correspondence.
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We reconcile HMRC’s queries line-by-line, offering interim responses and, where needed, corrections or adjustments.
4
Negotiation & Settlement
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If adjustments are proposed, we challenge where appropriate, arguing points of law (e.g., contractor autonomy) to minimise liabilities.
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We negotiate payment terms or “scaling factors” for any underpaid NIC or tax to soften cash flow impact.
KEY BENEFITS
EXPERT GUIDANCE
UNDER PRESSURE
Stay calm, our team has successfully navigated dozens of HMRC investigations.
minimal business disruption
We handle the process end-to-end, freeing you to run your agency.
MAXIMUM LIABILITY MITIGATION
We leverage specialist knowledge to reduce potential tax, NIC, and penalty assessments.
DOCUMENTED BEST
PRACTICES
Post-enquiry, we provide a compliance remediation plan to prevent future enquiries.

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