
KEY INFORMATION DOCUMENTS
(KID)
Why KID Compliance Matters
Since April 2020, all umbrella companies and employment businesses must provide a Key Information Document (KID) to every contractor. A compliant KID sets out costs, how pay is calculated, and any deductions helping contractors compare service providers and protecting your agency from regulatory scrutiny.
APPROACH
1
Initial Gap Analysis
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We review existing KIDs or agency literature to pinpoint gaps: missing fee breakdowns, unclear wording, poor layout.
2
KID Drafting & Design
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We write clear, jargon-free sections: fee structure, statutory deductions, holiday accrual, umbrella margin, pension contributions.
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We ensure the KID uses prescribed terminology and follows UK legislation.
3
Client & Contractor Journey
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We create a KID delivery plan automating distribution (email or portal) so every contractor sees a compliant KID before the terms have been agreed.
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We design a “Frequently Asked Questions” addendum, helping contractors understand pay logic and avoiding confusion.
4
Ongoing Updates & Version Control
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We implement a review schedule to update KIDs if rates, fees, or regulations change.
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We archive previous versions for audit trail and HMRC/Employment Agency Standards Inspectorate (EAS) queries.
KEY BENEFITS
REGULATORY COMPLIANCE
Avoid EAS enforcement notices and potential fines.
CONSUMER TRANSPARENCY
Contractors understand exactly what they’re paid, before they start.
brand credibility
A well-structured, visually appealing KID reflects well on your agency.
CONTINUOUS ASSURANCE
Version-controlled updates keep you current with legislative changes.

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